Refund policy
Welcome to Importify. Please read our Return & Refund Policy carefully before placing an order.
❌ No Return Policy
At Importify, all sales are final. We do not accept returns or exchanges once an order has been delivered.
Please make sure to review the product description, specifications, size, color, and other details before placing your order.
❌ No Refund Policy
We do not offer refunds for any delivered orders under any circumstances, including:
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Change of mind
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Ordering the wrong product
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Not liking the product after delivery
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Delay caused by the courier service
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Incorrect order placed by the customer
Refunds will not be issued once an order has been shipped or delivered.
📦 Damaged or Incorrect Product
If you receive a wrong or damaged product, please contact us within 24 hours of receiving your order.
To process your complaint, you must provide:
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Order Number
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Clear photos of the product
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Photos of the package received
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A brief description of the issue
After verification, we will review the case and provide an appropriate solution if the issue is confirmed to be on our side.
🚫 Order Cancellation
Orders can only be cancelled before they are dispatched.
Once an order has been shipped, it cannot be cancelled, and no refund will be issued.
📞 Contact Us
If you have any questions regarding this policy, please contact us:
WhatsApp: 0311-4585697
Email: sellitnow.com@gmail.com
Thank you for shopping with Importify. We appreciate your trust and support.